• „… The reality is most homeowners don’t have the time to adequately meet guest expectations when it comes to safety, cleanliness and assistance …“
• 89% of vacationers who have never rented a vacation home would consider doing so, but fears associated with renting from a do-it-yourself homeowner stop many from trying.
• 62 % of all vacationers worry about not being able to get problems solved quickly as quickly as they would like.
• 61 % of travellers are worried about not being able to contact someone immediately in case of an issue.
• 45 % of vacationers worry about the safety of a vacation rental if renting directly from an owner.
• 24 % of travellers listed concerns about being scammed as a top reason for not trying a vacation rental.
• 46 % of vacationers said they’d choose professionally managed vacation rentals over owner managed properties because it would provide greater peace-of-mind.

(Source: via @VRMIntel – Get full details at http://www.vrmintel.com/study-shows-traveler-concerns-booking-directly-homeowners/ )