• Human Touch: Online Live Chat facilitates real-time conversations with potential guests without the need for phone calls or lenghty email conversations.
• Live Chat is suitable for Vacation Rental Owners on a budget. Don’t worry anymore about high costs of returning international phone calls. Many online chat providers offer their products at a low cost (a few dollars per month or even free).
• By adding a chat widget on your vacation rental website, you can proactively engage your potential guest in a conversation.
• A good live chat session can quickly provide relevant information to your potential guests and subsequently boost your direct bookings.
• For a steadily growing number of customers live chat is their preferred method of receiving support.
• By installing a live chat widget on your vacation rental website you can stand out from the crowd and increase your chances of making a great first impression.

(Source: via @Lodgify – https://www.lodgify.com/blog/vacation-rental-live-chat/ )