How to Optimize the Online Payment Experience for your Vacation Rental Guests | Direktbuchung Ferienwohnung Ferienhaus Homepage
- Preferred payment methods may be determined by the traveler’s country of origin (USA: 76 % of travelers complete payment with a credit card; Germany: 34 % use a credit card while 23 % of travelers will will use PayPal).
- Age plays a role too. Surprisingly the younger generation of travelers doesn’t rely on credit cards as much as previous generations.
- Travelers who book online prefer simplicity. It should be easy to reserve a room for the desired dates (as few steps as possible, no cumbersome forms).
- Guests value a secure payment processing system.
- As the direct booking is complete, travelers expect a confirmation e-mail …
(Source: via @LittleHotelier – Get the full story at http://www.littlehotelier.com/r/small-hotel-technology/online-payment-gateway-trends-travelers-want-pay-bookings/ )